Privacy Policy

The responsible party in terms of data protection laws, in particular the EU General Data Protection Regulation (DSGVO), is:

Kristine Soiron 

Data subject rights

You can exercise the following rights at any time using the contact details supplied by our data protection commissioner:
Disclosures of your personal data stored by us and its processing (Art. 15 DSGVO), Correction of incorrect personal data (Art. 16 DSGVO),
Deletion of your data stored by us (Art. 17 DSGVO),
Restriction on the processing of information if we are not yet allowed to delete your data due to legal obligations (Art. 18 DSGVO),
Objection to the processing of your data by us (Art. 21 DSGVO) and
Data portability, insofar as you have consented to the data processing or have concluded a contract with us (Art. 20 DSGVO).
If you have given us consent, you can revoke this at any time with effect for the future.

You can lodge a complaint with a supervisory authority at any time, e.g. the competent supervisory authority in the German state you are resident in or the authority that is in a supervisory capacity with us as the responsible body.

Collection of general information when visiting our website

Nature and purpose of processing: When you access our website, i.e. when you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and the like.

In particular, they are processed for the following purposes:

Ensuring a smooth connection setup of the website,
Ensuring the smooth use of our website,
Auswertung der Systemsicherheit und -stabilität sowie
Evaluating system security and stability, and
For other administrative purposes. We do not use your data to draw conclusions about your person. Information of this kind is statistically evaluated by us, if necessary, in order to optimise our website and the technology behind it.

Legal basis:
The processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients:
Recipients of the data may be technical service providers who act as processors in order to operate and maintain our website.

Storage period:
The data will be deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for data used for the purpose of providing the website when the respective session has ended.

Provision prescribed or required:
The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted. For this reason, an objection is excluded.

Registration on our website

Type and purpose of processing:
When registering to use our personalised services, some personal data such as name, address, contact and communication data (e.g. telephone number and e-mail address) will be collected. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the choice of changing or deleting the data provided during registration at any time, if necessary. Of course, we will also provide you with information about the personal data we have stored about you at any time.

Legal basis:
The processing of the data entered during registration is based on the user’s consent (Art. 6 para. 1 lit. a DSGVO).

If the purpose of the registration is to comply with a contract to which the concerned person is a contracting party or to carry out pre-contractual measures, Art. 6 (1) lit. b DSGVO constitutes an additional legal basis for the processing of the data.

Recipients:
Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage period:
Data shall only be processed in this context as long as the corresponding consent has been given. Afterwards, they will be deleted, provided that there are no legal storage obligations to the contrary. To contact us in this context, please use the contact details provided at the end of this privacy policy.

Making your data available mandatory or required:
The provision of your personal data is voluntary, based solely on your consent. Without the provision of your personal data, we cannot grant you access to our offered content and services.

Provision of chargeable services.

Type and purpose of processing:
In order to provide chargeable services, we request additional data, such as payment details, in order to process your order.

Legal basis:
The processing of the data required for the conclusion of the contract is based on Art. 6 (1) lit. b DSGVO.

Recipients:
Recipients of the data are order processors, if applicable.

Storage period:
We store this data in our systems until the statutory retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision mandatory or required:
The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered contents and services.

Contact form

Type and purpose of processing:
The data you enter will be stored for the purpose of individual communication with you. For this purpose, it is necessary to provide a valid e-mail address and your name. This serves the purpose of assigning the enquiry and subsequently answering it. The provision of further data is optional.

Legal basis:
The processing of the data entered in the contact form is based on a legitimate interest (Art. 6 para. 1 lit. f DSGVO).

By providing the contact form, we would like to enable you to contact us in an uncomplicated manner. The information you provide will be stored for the purpose of processing the enquiry and for possible follow-up questions.

If you contact us to request a quote, the data entered in the contact form will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b DSGVO).

Recipients:
Recipients of the data are, if applicable, order processors.

Storage period:
Data will be deleted no later than 6 months after processing the request.

If a contractual relationship arises, we are subject to the statutory retention periods according to the German Commercial Code (HGB) and delete your data after these periods have expired.

Provision mandatory or required:
The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the request.

Use of Google Maps.

Nature and purpose of processing:
On this website, we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.

You can find more information about data processing by Google in the Google data protection information. There you can also change your personal data protection settings in the data protection centre.

Detailed instructions on managing your own data in connection with Google products can be found here.

Legal basis:
The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Recipients:
By visiting the website, Google receives information that you have called up the corresponding sub-page of our website. This occurs regardless of whether Google provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.

If you do not want your data to be assigned to your Google profile, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or tailoring its website to your needs. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, and you must contact Google to exercise this right.

Storage period:
We do not collect any personal data, through the integration of Google Maps.

Third country transfer
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Withdrawal of consent:
If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website or will only be able to use it to a limited extent.

Provision mandatory or required:
The provision of your personal data is voluntary, based solely on your consent. If you disable access, this may result in functional restrictions on the website.

Google AdWords

Type and purpose of processing:
Our website uses Google conversion tracking. The company operating the Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have accessed our website via an ad placed by Google, Google AdWords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

Legal basis:
The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a DSGVO).

Recipients:
Every time you visit our website, personal data, including your address, is transferred to Google in the USA. This personal
Google may pass on this personal data collected via the technical procedure to third parties.

Our company does not receive any information from Google by means of which the data subject could be identified.

Storage period:
These cookies lose their validity after 30 days and are not used for personal identification

Third country transfer:
Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-USFramework. is stored by Google.

Withdrawal of consent:
If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose – for example, by means of a browser setting that generally deactivates the automatic setting of cookies or by setting your browser to block cookies from the domain “googleleadservices.com”.

Please note that you may not delete the opt-out cookies as long as you do not want any measurement data to be recorded. Once you have deleted all your cookies from the browser, you will need to set the relevant opt-out cookie again.

Provision mandatory or required:
The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may result in functional restrictions on the website.

Live chat

This website uses Userlike, a live chat software of Userlike UG. Userlike uses “cookies”, text files that are stored on your computer and enable you to conduct personal real-time chats on your website. The data collected is neither used to personally identify the visitor nor is it merged with personal data about the bearer of the pseudonym. For further information, please refer to our privacy policy.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption procedures (e.g. SSL) via HTTPS.

Changes to our data protection policy

We reserve the right to adapt this data protection declaration so that it always complies with the current legal requirements or in order to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection statement will then apply to your next visit.

Questions to the data protection officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organisation directly:

Alphaling GmbH
Birkenweg 3
48231 Warendorf
Info@AlphaLing.com